Support

We have time for you. We love to listen to what you have to say.

Frequently Asked Questions

Since you make the thinnest condom in the world, does that mean it’s easier to break?

At Aoni, safety is #1. To us, a condom isn’t a condom if it does not fulfill its safety tests. We have developed a formula so that super thin condoms can achieve even more strength than the regular condom. There is never a moment where we stop improving our product.

Why does Aoni use water based lubricant?

Most manufacturers today use silicon oil but we understand how annoying it is to clean up all the oil stains the morning after. With this inspiration, we have developed a water based lubricant which is stain-free and provides what we call a “mess-free” experience.

Where do you ship?

We ship to majority of countries worldwide! However, if your country is not on the list, please contact us and we can assist from there!

How fast will my order arrive?

We handle your orders within 24 hours (excluding weekends and public holidays).

Delivery times below:

USA – Within 5-7 business days,
Europe – Within 5-7 business days,
Canada – Within 7-11 business days,
APAC (Asia Pacific) – Within 7-12 business days,
Hong Kong – Within 2 business days,
Australia – Within 6-8 business days.
Other Regions – Within 8-14 business days.

Do you offer free shipping?

We offer free shipping on all orders over $35USD unless there’s a special promotion which happens a few times a year!

Can I send a gift from Aoni to my friends?

The fact that you’re asking this question likely means that you’re an exceptionally caring and classy person. You can (and should) send AONI as a gift to your friends and loved ones. Just be sure to fill in a different shipping address at checkout.

How do I use the OT Strap?

How to Put on Your Strap?

SET-UP:

  • Wear a condom correctly on erect penis (refer to Condom Instructions Manual).
  • Take adjustable strap and insert tail into the hole of the head.
  • Grasp the head (circular part) and pull the tail through the hole to a comfortable position.

AFTER – USE:

  • Grasp the head and pull out the tail.
  • Dispose in trash bin and never in toilet.

CAUTION:

Do not pull tighter than a perfectly fitted position.

I’m interest in distributing your products – who should I contact?

Fill out our distributors’ form and we’d be happy to assist.

Head Office

101 Tong Yan San Tsuen, Ping Shan, Yuen Long, Hong Kong

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